FAQs
1. What materials are used in your hand-stretched fabric prints? Our prints are made with 100% polyester fabric, featuring a semi-glossy finish for a vibrant and durable look. The fabric is meticulously hand-stretched over a pine wood frame to ensure a high-quality finish.
2. How are your prints assembled? Each print is carefully hand-assembled in the USA using globally sourced parts. Our skilled craftsmen meticulously stretch the fabric over the wooden frame to create a seamless and stunning display piece.
3. Do your prints come with mounting hardware? No, our prints do not include mounting hardware. We leave the mounting process up to your preference and style, allowing you to choose the method that best suits your space.
4. Are your prints suitable for outdoor use? While our prints are designed for indoor use, they can be displayed in covered outdoor areas such as a screened porch or covered patio. However, prolonged exposure to direct sunlight or harsh weather conditions may affect the longevity of the print.
5. How do I clean and maintain my print? To clean your print, simply use a soft, dry cloth to gently remove any dust or debris. Avoid using harsh chemicals or abrasive cleaners, as they may damage the fabric or finish. With proper care, your print will maintain its vibrant colors and quality for years to come.
6. Can I customize the size of my print? At this time, we offer our prints in standard sizes only. However, if you have specific size requirements, feel free to reach out to our customer service team, and we'll do our best to accommodate your request.
7. Do you offer framing options for your prints? Our prints come pre-mounted on a pine wood frame, providing a ready-to-display solution for your convenience. We do not offer additional framing options at this time.
8. Are your prints officially licensed products? Yes, our prints feature officially licensed artwork of the iconic personalities depicted, ensuring authenticity and quality in every piece.
9. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you're not happy with your print, please contact us within 30 days of receiving your order, and we'll be happy to assist you with a return or exchange.
10. How can I contact your customer service team? If you have any questions, concerns, or feedback, please don't hesitate to reach out to our friendly customer service team. You can contact us via email at support@sujdesigns.com or by filling out the contact form on our website. We're here to help!